Start Water, Sewer, and/or Residential Trash Service
Manage Your Account
Sewer Billing Options - Volume vs. Winter Average
Shut off date is located on your bill highlighted in yellow.
Find My Trash Day
Residents may request an additional 96-gallon trash cart for an additional $8 per month. To request or return an additional cart, contact GFL Customer Service at 816.380.5595 or kccustomercare@gflenv.com.
Please contact us for your assigned cart number, if you are unable to locate it, contact the police department 816.331.1500 to file a report. Let us know the report number so that we may have a replacement cart delivered to your address.
Phone
Email
If your yard waste was not collected on your scheduled collection day, please contact GFL Customer Service at 816.380.5595 or kccustomercare@gflenv.com to report the missed collection.
Please leave your yard waste at the curb until GFL provides further instructions.
To stop or transfer service, please complete the online form.
Utility Payment Extensions
A common culprit of a high residential water bill is a leaky toilet.
Place a couple drops of food coloring in the tank of the toilet to see if the color leaks into the bowl. If so, your toilet flapper may be the cause. We also have dye strips available at City Hall at no charge.
Emergency Service
If you have an emergency after hours, such as service disruption due to a water line break in the City’s water system or if your service was not restored during normal business hours after you made a payment on a delinquent account, please call the City’s emergency service number (816) 331-5522.
Request a Water Leak Credit
If your trash was not collected and you believe it should have been, please contact GFL Customer Service at 816.380.5595 or kccustomercare@gflenv.com for assistance.