Water Services

drinking water.jpg

The Water Services Division operates and maintains the City's water reservoirs, pump stations and water mains. The City of Belton purchases its drinking water from Kansas City Water.

For water and sewer billing, account questions or starting and stopping service, visit Utility Billing.

Water Shop (Maintenance): (816) 322-1885     

After-Hours Emergency: (816) 331-1500

Backflow Reports: backflow@belton.org

Hours: Monday - Friday, 7:00 a.m. - 3:30 p.m.

Who is responsible for my water service line?

City responsibility: The City maintains the water main, the service line from the water main to the meter and the water meter.

Property owner responsibility: The property owner is responsible for the service line from the water meter to the home or building and for plumbing on the property.

Property owners must also maintain access to the water meter. Obstructions that prevent access must be removed when requested by the City.

 

What is backflow and what do I need to do?

Backflow occurs when water flows in the opposite direction from its intended flow, creating the potential for contaminants to enter the drinking water system.

Cross-connections can occur where drinking water lines connect to equipment or systems such as:

  • Fire sprinkler systems
  • Irrigation systems
  • Boilers and other equipment

Backflow prevention assemblies help protect the public water system from contamination. City and state regulations require applicable backflow prevention assemblies to be inspected and tested annually.

Resources

Where can I find water quality information?

The City of Belton purchases its drinking water from Kansas City Water. Water Services maintains the City's reservoirs, pump stations and water distribution system.

The City publishes an annual Water Quality Report with information about Belton's drinking water and water quality testing.

How can I prevent frozen pipes?

Cold temperatures can cause water pipes to freeze and potentially burst. Taking a few precautions can help protect your plumbing during extreme cold.


Before freezing weather:

  • Disconnect and drain outdoor hoses.
  • Insulate exposed pipes in unheated areas such as garages and crawl spaces.
  • Seal openings that allow cold air to reach exposed plumbing while keeping required furnace and water-heater ventilation clear.
  • Locate your home's main water shutoff valve and make sure household members know how to use it.
  • During extreme cold, allowing a small amount of water to flow from a faucet may help prevent freezing.

What Should I Do If a Pipe Freezes?

Never use an open flame to thaw a frozen pipe.

A hair dryer on a low-heat setting may be used to gradually warm an accessible frozen pipe. Move the warm air along the pipe rather than concentrating heat in one location.

Be prepared to shut off the water if the pipe has cracked or burst. If you are unsure how to safely thaw a frozen pipe, contact a plumber.

How do I request a utility line locate?

Before digging, contact Missouri 811 to request utility line locates.

Call 811 or 800-DIG-RITE. Requests are accepted 24 hours a day, seven days a week.

 

 

 

 

Back to top