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I smell sewer odor inside my home/building. What do I do?
• Check the caps on floor drains and cleanouts to ensure proper installation and fit.
• Check drains and make sure water is in the trap. If you cannot see any water, run a small amount into the drain.
• Check and make sure that the cleanout plugs have not been removed from the inside of the floor drains.
• Make sure there are no cracked or separated vent pipes in the interior of the structure that will allow sewer gas into your home/building.
• If odor problems continue after trying these suggestions, have your plumber check out the entire house system for any drain system air leaks.

Water Services Division

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1. How do I get new water services turned on?
2. How do I report a water break?
3. Which part of the water service line is my responsibility?
4. What is a sewer service lateral and where does a customer's responsibility end regarding service laterals?
5. I smell sewer odor inside my home/building. What do I do?
6. Who do I call for a sewer backup or overflow?
7. Who is responsible for the sewage that backed up into my home?
8. Why are there flags in my yard?
9. Why did you put that manhole in my yard?
10. Can I landscape around the sewer manhole?
11. Why can't I connect my sump pump, area drain, stairwell drain, footing drains, etc. into the sanitary sewer?

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Proud Past. Bright Future506 Main Street Belton, Missouri 64012   Phone: (816) 331-4331