GENERAL PURPOSE: Under general direction, enforces City animal care laws and ordinances and provides a variety of animal care field services for the City; issues citations for animal offenses; collects and delivers errant or lost animals to the shelter facility; and transports injured animals to veterinarians.
PRIMARY DUTIES AND RESPONSIBILITIES:
The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all team members in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.
- Responds to routine and emergency calls for service regarding noisy, nuisance, loose, or aggressive animals; provides field services including capturing domestic and wild animals; dispenses minor first aid treatment to animals; examines injured and ill animals to select treatment disposition; removes animals from hazardous situations; and transports injured or ill animals to veterinarians.
- Checks on welfare of animals within the city limits as to food, water, shelter, and their overall health.
- Assesses reported or observed violations of animal care regulations; makes determinations and takes required action such as writing citations to non-complaint residents.
- Gathers evidence on animal care cases, including photographs and other information for presentation in court; makes court appearances and provides testimony.
- May provide information and education to the public covering a range of animal care topics including laws and ordinance, animal nutrition, behavior, injuries, and common diseases.
- Prepares accurate and complete manual and automated records and reports.
- Supports the relationship between the City of Belton and the constituent population by providing excellent customer service; promotes the City goals and priorities in compliance with all policies and procedures; maintains absolute confidentiality of work-related issues, client records and City information; and performs related duties as required or assigned.
- Ensures that job duties are completed in strict adherence to established safe work practices.
- High School Diploma/GED and one year of animal handling experience within an animal shelter, veterinarians' office or similar work environment; OR an equivalent combination of education, training and experience.
Required Licenses or Certifications:
- Possession of a valid State of Missouri Driver’s License.
Required Knowledge of:
- Principles and practices of animal control.
- Search, transportation, and animal restraint procedures.
- Means of sheltering and caring for animals.
- Common animal diseases and their diagnosis.
- Report preparation and record keeping.
- Federal, state, and local laws affecting area of assignment.
- Effective communication principles and practices to include public relations.
- Modern office procedures, methods, and equipment including computers, computer applications such as word processing and spreadsheets.
- English usage, spelling, grammar, and punctuation.
- Principles of business letter writing.
Required Skill in:
- Utilizing personal computer software programs and other relevant software affecting assigned work and in compiling and preparing spreadsheets.
- Establishing and maintaining effective working relationships with staff, management, vendors, outside agencies, community groups and the general public.
- Apprehending and transporting animals.
- Conducting investigations.
- Testifying accurately and effectively in court.
- Conducting code interpretation and enforcement.
- Interpreting and administering policies and procedures sufficient to administer, discuss, resolve, and explain them.
- Maintaining confidentiality and communicating with tact and diplomacy.
- Communicating effectively verbally and in writing.
Physical Demands / Work Environment:
- Work is performed mainly in the field with minimal work performed in a standard office environment; routinely travels to various sites to conduct inspections or respond to complaints; routinely works outdoors and is required to lift or carry animals weighing up to 90 pounds; and regularly may be exposed to extreme weather conditions and potential physical harm when responding to calls.